Who is this article for?

Administrators interested in learning more about solution updates.

No special access or permissions are required.

This article outlines the solution changes, enhancements, and fixes that have been implemented in the v2.0.0 release, available from 29 January 2026.

1. Features

Unified location and process management 

Managing locations and service lines across your quality management universe just got significantly easier. You can now edit, set, and update location and service line assignments consistently across all modules including Quality Risks, Quality Objectives, Quality Responses, Assessments, and Remedial Actions. This unified approach means less time navigating between screens and more time focusing on what matters most—your quality management work. Bulk operations are fully supported, allowing you to update multiple records simultaneously while the system validates your changes against business rules.

Enhanced assessment interface 

The Assessment module has received a visual and functional refresh designed to improve your daily workflow. New pill-style tabs provide cleaner navigation between assessment sections, while a redesigned timeline component offers better visualization of assessment progress and key milestones. A new role view toggle allows you to quickly switch perspectives based on your responsibilities, and improved bar charts make data analysis more intuitive and actionable.

Improved questionnaire experience 

Questionnaire responses now display contextual information directly within the response view, giving respondents better understanding of the questionnaire's purpose and scope. Questionnaire tasks also feature improved titles for easier identification and organization, helping you track and manage responses more effectively as part of your quality management assessments.

Assessment schedule filtering

Planning your assessment schedule is now more intuitive with the ability to filter the Gantt chart by assignment. This enhancement makes it easier to view specific resource allocations, identify scheduling conflicts, and ensure balanced workload distribution across your quality management team.

User experience refinements 

We've refined terminology across the platform for greater clarity and consistency. Button labels now more accurately reflect their actions—for example, buttons display "Add" when linking existing items rather than "Create," helping you understand exactly what each action will do. The Reviews grid now clearly displays "Request Review" for improved workflow clarity.

2. Fixes

We've resolved numerous issues to improve system stability and your overall experience:

• Fixed issues with finding resolution not being saved correctly when creating new findings
• Resolved problems with assessment reports failing for assessments with team members assigned
• Corrected user dropdown to display all available users instead of limiting to 25
• Fixed Views export functionality and added missing headers in exported questionnaire responses
• Resolved date range filter issues in Global Audit Trail
• Fixed location visibility for users belonging to multiple groups
• Corrected display of Raised By and Owner Name in Review sections
• Fixed Key Dates tooltip display for Actual Date information
• Resolved issues with archived locations and service lines not displaying correctly in filters
• Fixed zoom controls responsiveness on location hierarchy views
• Corrected assessment method tray behavior and matrix formatting
• Resolved various grid refresh issues including Assessment Report Concerns and Remedial Action displays
• Fixed exported Excel files to properly handle hidden user information
• Corrected custom field behavior for Remedial Actions and improved numerical field validation
• Resolved permission display issues and masthead consistency across the application