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Closing an Incident Report
Who is this article for?Users who want to learn how to close an Incident Report.
No elevated permissions are required.
This guide will walk you through the process of closing an Incident Report.
1. Closing an Incident Report
1.1. Steps
1.2. Steps
- Access the Incidents module.
- Click Incident Reports.
- There are two options to Close an Incident Report. The first is by clicking on the three dots button.
- In the dropdown menu, select Set as Closed.
- To view the Closed Incident Report, click Clear to reset the applied filter.
- The Incident Report will show in Status as Closed.
- The second way to Close an Incident Report is to click on the Incident Report you want to Close.
- Click Options.
- Then, select Set as Closed.
- Next to the Incident Report name, the status will adjust to Closed.